Returns & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we're here to help.

Returns

Due to the nature of our dropshipping model and international suppliers, we currently only accept returns under the following conditions:

The item arrived damaged or defective
You received the wrong item
Your order never arrived

To be eligible for a return, your item must be unused and in the same condition that you received it. Items must also be in the original packaging.

Please contact us at drakedevil33@gmail.com within 7 days of delivery with:

Your order number
A photo of the item
A brief explanation of the issue

Refunds

Once your return request is approved, we will process your refund to your original payment method. Refunds may take 5–10 business days to appear, depending on your bank or credit card provider.

We reserve the right to offer partial refunds or store credit in certain circumstances.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again
Contact your credit card company—it may take some time before your refund is officially posted
Contact your bank—there is often some processing time before a refund is posted

Exchanges

We do not offer exchanges at this time. If your item is eligible for return, please request a return and place a new order separately.

Non-Returnable Items

Please note, we do not accept returns or refunds for:

Items ordered in the wrong size or color due to customer error
Sale or clearance items
Items without original packaging

Need Help?

If you have any questions about your return or refund, feel free to reach out at drakedevil33@gmail.com. We're happy to help.